Newsom announces new anti-fraud technology, faster check-in system at California DMV
SACRAMENTO, Calif. — California Gov. Gavin Newsom on Tuesday announced new technology at the state’s Department of Motor Vehicles aimed at reducing identity fraud and improving customer service at field offices.
The upgrades include digital signature barcodes on driver’s licenses and identification cards, along with a new QR code check-in system designed to shorten wait times.
“California is stepping up its fight against fraud — full stop,” Newsom said in a statement. “We’re strengthening security at the DMV while also making services faster and easier for people.”
State officials said the new digital signature feature allows businesses and agencies to quickly verify whether a signature on an identification card is valid or has been altered. The system works with open-source card readers, making verification more accessible.
The announcement comes as identity theft continues to rise nationwide. According to the Federal Trade Commission, fraud losses reached $15.85 billion in 2025, with identity theft accounting for the largest share. California alone reported 435,985 fraud cases last year.
“People want to know their identity is secure,” said DMV Director Steve Gordon. “This technology is one of the latest steps we’re taking to prevent fraud and protect Californians.”
Officials said residents do not need to replace their current driver’s licenses or identification cards before their expiration dates. However, those who wish to obtain updated cards can request replacements online for a fee.
The DMV also introduced a new check-in system that allows customers to scan a QR code upon arrival at field offices to join the queue virtually. Customers receive notifications as their turn approaches, reducing time spent waiting inside.
The system builds on an online check-in option launched in 2021. Customers who are unable to use the QR code can still check in at information desks.
California Transportation Secretary Toks Omishakin said the changes reflect the state’s broader push to modernize public services.
“California continues to set the national standard for secure, forward-looking services,” Omishakin said.
The new measures are part of a broader effort by the Newsom administration to improve government efficiency. Since taking office, Newsom has expanded online services at the DMV, promoted the use of emerging technologies and supported initiatives such as the state’s Office of Data Innovation, which helps agencies improve service delivery through data and technology.
State officials said the goal is to enhance both security and customer experience while making everyday interactions with government services more efficient.
